Frequently Asked Questions

Got a question? We’ve got your answer! Please read through our FAQs below for helpful information about your experience.

General InformationOur VIP Packages

General Information

We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

All VIP Tickets must be purchased online. Tickets will go on sale Tuesday, September 23rd at 9AM local time. After you click “purchase” next to your desired package, you will be directed to our ticketing partner(s) to make and finalize your order.

Yes, there is a 4 ticket limit for VIP tickets.

If you need to request ADA Accommodations for your Alex Warren VIP Experience, please reach out to us HERE with the following information as soon as possible:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –
# OF TICKETS IN ORDER –
ADA REQUEST DETAILS –

Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All ADA requests will be processed in the order they are received and dependent on availability.

For accessible seating requests at the show, availability and type of accessible seating tickets will vary based on venue availability. Once your request is received, we will go over all available options.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by reaching out to us HERE. We would be happy to assist you! 

Our VIP Packages

The age policy varies by venue, but most shows are open to all ages. Please check your local event venue’s website for more information.

All Alex Warren VIP Experiences are General Admission (GA) standing tickets!

General Admission (GA) are tickets that allow entry to the event with no seats assigned to them. With a general admission ticket, you may be given a specific area to sit or stand in, but you won’t have a specific seat reserved for you. VIP packages include early entry to the venue which allows GA guests to have first access to the venue.

Platinum tickets are not VIP tickets. Platinum tickets do not include access to the VIP amenities or areas at the venue. Please be mindful when completing your purchase, and be sure to use the filter feature on the ticket provider’s website so you purchase the correct VIP package.

VIP ticket purchasers will see ticket delivery options during the purchase process. Ticket delivery methods vary from venue to venue.

More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules.

All merchandise will be distributed at the 100x VIP check-in on the day of the show and must be picked up then!

Please note we cannot ship merchandise before or after the show.

There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. 100x is not liable for any misplaced merchandise.

VIP tickets do not include parking. Please check your local event venue’s website for more information regarding venue parking.

Bag policies vary from venue to venue. Please check your local event venue’s website for more information on their bag policy.

All Alex Warren VIP Experiences are non-refundable. Please refer to our Purchase Policy for more details.

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