Got a question? We’ve got your answer! Please read through our FAQs below for helpful information about your experience.
Frequently Asked Questions
General Information
Using this site - ADA Accessibility
We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.
How do I place my order?
All VIP Tickets must be purchased online. Tickets will go on sale Tuesday, September 23rd at 9AM local time. After you click “purchase” next to your desired package, you will be directed to our ticketing partner(s) to make and finalize your order.
Is there a ticket purchase limit?
Yes, there is a 4 ticket limit for VIP tickets.
I have an ADA Request. What’s the best way to request accommodations for my VIP Experience?
If you need to request ADA Accommodations for your Alex Warren VIP Experience, please reach out to us HERE with the following information as soon as possible:
PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –
# OF TICKETS IN ORDER –
ADA REQUEST DETAILS –
Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All ADA requests will be processed in the order they are received and dependent on availability.
For accessible seating requests at the show, availability and type of accessible seating tickets will vary based on venue availability. Once your request is received, we will go over all available options.
Can I use my 100x package for a promotional giveaway?
No. Please see our Purchase Policy for more details.
Our VIP Packages
Is there an age restriction for the Alex Warren VIP Experience?
The age policy varies by venue, but most shows are open to all ages. Please check your local event venue’s website for more information.
Can I choose either a Premium Reserved seat or General Admission ticket for the Alex Warren VIP Experience?
All Alex Warren VIP Experiences are General Admission (GA) standing tickets!
What is a General Admission ticket?
General Admission (GA) are tickets that allow entry to the event with no seats assigned to them. With a general admission ticket, you may be given a specific area to sit or stand in, but you won’t have a specific seat reserved for you. VIP packages include early entry to the venue which allows GA guests to have first access to the venue.
If I purchase a Platinum ticket, is that the same as VIP?
Platinum tickets are not VIP tickets. Platinum tickets do not include access to the VIP amenities or areas at the venue. Please be mindful when completing your purchase, and be sure to use the filter feature on the ticket provider’s website so you purchase the correct VIP package.
How will I receive my VIP tickets for the show?
VIP ticket purchasers will see ticket delivery options during the purchase process. Ticket delivery methods vary from venue to venue.
When will I receive information about VIP check-in?
More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules.
How will I receive my merchandise included in the package?
All merchandise will be distributed at the 100x VIP check-in on the day of the show and must be picked up then!
Please note we cannot ship merchandise before or after the show.
Where can I keep my merchandise during the show?
There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. 100x is not liable for any misplaced merchandise.
Is parking included in the Alex Warren VIP Experience?
VIP tickets do not include parking. Please check your local event venue’s website for more information regarding venue parking.
Is there a bag policy?
Bag policies vary from venue to venue. Please check your local event venue’s website for more information on their bag policy.
What if my plans change and I no longer want my purchased VIP experience?
All Alex Warren VIP Experiences are non-refundable. Please refer to our Purchase Policy for more details.
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